If you own or operate a business, you’ve probably adapted to a number of changes over the years. As you inch closer to year-end, it’s time to figure out what still needs to be done. One of those potential changes might be an upgrade to your network infrastructure. When you look at making updates or […]
Upgrade Your Network And Quickly Experience These 4 Amazing Benefits
The benefits of call recording: Get more from your conversations
Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]
Don’t let TDoS attacks ruin your VoIP system
Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don’t know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep […]
Keep Your Information Secure By Using Strong Passwords
We use passwords for just about everything. Most of us have to enter a password to get into our computers and then enter other passwords to access our e-mail, social media profiles, databases, and other accounts. Even our cell phones and tablets can and should be password protected. In fact, if you aren’t securing all […]
How AI-powered VoIP is changing the game for businesses
The world of business telecommunications is changing. Voice over Internet Protocol (VoIP) systems have been around for a while, but with the advent of AI-powered automation, they are becoming more efficient and effective than ever before. If you’re not already using an AI-powered VoIP system in your business, you’re missing out on a lot of […]
It’s Time For A Refresh! 4 Cyber Security Trainings To Do With All Employees
Students are returning to the classroom now that back-to-school season is officially underway. During the first few weeks, teachers will be reteaching their students the topics they learned in the previous school year to help them regain knowledge they may have forgotten during summer break. But students aren’t the only ones in need of a […]
Everything you need to know about VoIP softphones and hardphones
With many businesses switching to a remote or a hybrid work setup, managers are thinking about the most ideal VoIP phone solution for their teams. They have the option of using VoIP softphones or hardphones. If you too are thinking of switching to VoIP, read on to find out everything you need to know about […]
VoIP eavesdropping: How your SMB can prevent it
One of the biggest threats that can affect your company is Voice over Internet Protocol (VoIP) eavesdropping. This occurs when someone uses a software program to record or listen in on your VoIP calls without your permission. This can be done for malicious reasons, such as stealing trade secrets or committing fraud. To protect your […]
How unified communications can improve your business
If you’re looking for ways to improve your company’s efficiency and bottom line, you might want to consider implementing unified communications (UC). In this blog post, we’ll explore some of the advantages that UC can bring to your business’s information system. We’ll also take a look at how UC is becoming more affordable and accessible […]
How 5G can improve your VoIP systems
The fifth generation of mobile networks, or 5G, is poised to revolutionize Voice over Internet Protocol (VoIP) for businesses. 5G improves call speeds, has greater capacity, and reduces latency, making VoIP calls clearer and more reliable than ever before. This will be a huge benefit for businesses that heavily rely on VoIP for communications. If […]