7 Things We Do Better

We offer expertise in IT Consulting, Computer Support and Network Services for small business owners throughout Charlotte, Huntersville and Matthews

  1. We Promise to Respond in Sixty Minutes or Less. Our experienced qualified technicians who can fix your computer problem will answer immediately or will respond in less than sixty minutes - Guaranteed. The work is free if we don't get back to you in that one hour time frame.
  2. Repairs in a Flash. Why wait all day for your computer to be repaired? Your computer IT network is important to you. Our remote network IT support services are the answer to this. You can access your computer network remotely through our network support services. If not, our technician will be at your service that very same day.
  3. We speak YOUR language. Your computer support and maintenance questions will be answered clearly. You won't be made to feel stupid by any technical talk from our IT support specialists.
  4. We Guarantee Absolute 100% Satisfaction. Complete satisfaction will be yours with our products, technology services and IT Consulting. With our IT management services, nothing will get in the way to make sure you are a happy customer.
  5. A Clear and Certain Outcome - No Unwanted Surprises. Your network or data will not be damaged, that's a promise. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. All potential risks will be described in detail and your authorization and agreement will be obtained before work begins. You may choose to backup and secure your data first beforehand.
  6. We Guarantee All Projects To Be Completed On Time within Budget. As your trusted company to perform network services, IT consulting or to complete a project, we won't surprise you with unexpected charges as some incompetent or unethical technicians will. We ARE ethical and know what we're doing. We guarantee all completed IT support projects to be finished ON TIME and ON BUDGET.
  7. Invoices Will Be Accurate - Guaranteed. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. All IT management services charges are preapproved by you, you'll always know what you are paying for.