VoIP eavesdropping: How your SMB can prevent it

One of the biggest threats that can affect your company is Voice over Internet Protocol (VoIP) eavesdropping. This occurs when someone uses a software program to record or listen in on your VoIP calls without your permission. This can be done for malicious reasons, such as stealing trade secrets or committing fraud. To protect your […]

How unified communications can improve your business

If you’re looking for ways to improve your company’s efficiency and bottom line, you might want to consider implementing unified communications (UC). In this blog post, we’ll explore some of the advantages that UC can bring to your business’s information system. We’ll also take a look at how UC is becoming more affordable and accessible […]

How 5G can improve your VoIP systems

The fifth generation of mobile networks, or 5G, is poised to revolutionize Voice over Internet Protocol (VoIP) for businesses. 5G improves call speeds, has greater capacity, and reduces latency, making VoIP calls clearer and more reliable than ever before. This will be a huge benefit for businesses that heavily rely on VoIP for communications. If […]

Theft of service: The dark side of VoIP

Businesses that use Voice over Internet Protocol (VoIP) phone systems are at risk of theft of service, one of the most common types of VoIP fraud. Theft of service can impact an organization’s VoIP network in several ways, including decreased call quality and increased costs. Here’s what businesses should know about VoIP theft of service […]

Top 5 benefits of using softphones

With remote work becoming crucial to business survival, it’s more important than ever for companies to have a reliable communication system. One option is to issue company phones to remote workers so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here […]